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The Ethics Challenge in Public Service: A Problem-Solving Guide
Publication of the American Society for Public Administration
Carol W. Lewis. ISBN: 1-55542-383-3 October 1991, Jossey-Bass
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Ethics in public service is a hot topic in today's headlines. This detailed guide provides public managers with the practical tools and techniques they need to make ethical choices in the ambiguous pressured world of public service. Shows how applying ethical principles can be a powerful means of clarifying and resolving complex problems in an even more complex world.
Reviews: "This book is a wonderful combination: it has the depth of an important contribution to the literature of applied ethics and the relevance and usefulness of an ethics training manual. Lewis really knows how to get down to cases. The provocative cases, taken from real sources and unfailingly illustrating key ethical points, would be reason enough to read this book. Lewis has a light and deft touch with what could be ponderous material, and her wonderful sense of humor shines through in unexpected ways." Bayard Catron, professor of public administration, George Washington University (Bayard Catron, professor of public administration, George Washington University)
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The Ethics Challenge in Public Service: A Problem-Solving Guide |
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Ethical Frontiers in Public Management: Seeking New Strategies for Resolving Ethical Dilemmas
James S. Bowman, ed.
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Written by experienced scholars, this book is intended for all serious students of the subject. Academicians as well as practitioners from a variety of fields will benefit from the knowledge base provided here. Today's public managers face complex ethical dilemmas, often having to weigh personal and professional values against current public opinion and legal mandates. In a climate of increasing concern over ethical conduct in governmental institutions, administrators confront new challenges in the practice of public service.
Through in-depth interviews with public executives, focus group data, philosophical inquiry, and case studies, leading experts in the field of public administration develop an overview of the prevailing ethical environment in the public sector, provide fresh approaches to thinking about government ethics, and offer new strategies for improving ethical decision making.
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Ethical Frontiers in Public Management: Seeking New Strategies for Resolving Ethical Dilemmas |
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Ethics, the Heart of Leadership
Joanne B. Ciulla ed. Foreword by James MacGregor Burns ISBN: 0-275-96120-6216 pages Praeger Paperback Publication Date: March 30, 1998
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Endorsement From Ronald A. Heifetz
Director, Leadership Education
Harvard University
Author, Leadership Without Easy Answers: This book takes the big leap forward--tackling the values central to the exercise of leadership and authority. For too many decades, social theorists have largely avoided these core issues. Thanks to Ciulla's stunning collection of essays, the fog finally begins to lift.
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http://www.praeger.com/books/BookDetail.asp?dept_id=1&sku=B6120&imprintID= |
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Ethics for Public Managers
Harold F. Gortner ISBN: 0-275-93847-6
208 pages, figures, tables, Praeger Paperback: March 30, 1991
List Price: $20.95
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Description:
Interest in ethics within the field of public administration has grown steadily since the late 1970s. Harold Gortner focuses on public administration ethics theory and how it applies to the lives of managers operating in the middle ranges of public bureaucracy. Using a general review of the literature on public administration ethics and a comparison of that literature to the real-life experiences of civil service managers, he categorizes the literature and measures its "relevance" to the thought processes, decisions, and actions of individuals within a bureaucracy. According to Gortner, the literature on public administration can be divided into five meaningful categories: philosophical discussions of ethics; professional aspects of ethics; personal characteristics and their influence on ethics; organizational dynamics and their influence on ethics; and legal aspects of ethics.
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Ethics for Public Managers |
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Ethics in Modern Management
Gerald
J. Williams
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Designed to help managers with the process of education and moral reflection by describing three approaches to morality--cultural moral relativism, utilitarianism, and Thomistic natural law--and showing how each approach can solve real-life ethical conflicts in the business world.
This book confronts business managers with media accounts of alleged ethical misconduct by business people and the low opinion the public has of the honesty of business people in general. Gerald J. Williams agrees that greed and self-interest are surely at work here, but he points out that these vices can be found in just about every area of human endeavor. He asks whether business people might think there is some special characteristic of the business enterprise that sometimes justifies acting in ways that would be considered immoral if they were done in nonbusiness situations. Does the impact, for instance, that a business may have on the economic welfare of its shareholders, employees, and the social and political communities in which it operates sometimes require its managers to follow a "double ethic," one that applies to their business lives but not to their private lives? Not so, according to the author, who argues that there is no such thing as "business ethics"; there are only ethical principles applicable to all circumstances and conditions of human life. (Quorum Books, 5/30/1992) ISBN: 0-89930-707-8. 200 pages. |
Ethics in Modern Management |
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Curbing Unethical Behavior in Government
Author: Joseph
Zimmerman
Special efforts have to be initiated on a continuing basis to eliminate unethical behavior by public officers and employees. (Greenwood Press, 8/30/1994) ISBN: 0-313-28608-6. 272 pages.
http://www.praeger.com/books/BookDetail.asp?dept_id=1&sku=ZCU/&imprintID= |
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The Ethics Challenge in Public Service: A Problem-Solving Guide
Carol W. Lewis. ISBN: 1-55542-383-3, 384 Pages. October 1991, Jossey-Bass
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A Publication of the American Society for Public Administration
Ethics in public service is a hot topic in today's headlines. This detailed guide provides public managers with the practical tools and techniques they need to make ethical choices in the ambiguous pressured world of public service. Shows how applying ethical principles can be a powerful means of clarifying and resolving complex problems in an even more complex world.
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The Ethics Challenge in Public Service: A Problem-Solving Guide
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The Responsible Administrator: An Approach to Ethics for the Administrative Role, 4th Edition
Terry L. Cooper
ISBN: 0-7879-4133-6, 304 Pages. August 1998, Jossey-Bass
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"This is an important work, especially in these times when administrative ethics are getting more attention. It is readable and timely."
--The Journal of Academic Librarianship
Since its original publication, The Responsible Administrator has become the standard resource for public administrators seeking to systematically confront and address ethical issues and incorporate them into their decision-making and management choices. In administrative ethics courses, according to the Working Group on Ethics Education of the American Society for Public Administration, the single most commonly used book is Terry Cooper's The Responsible Administrator.
In this thoroughly revised and updated fourth edition, Cooper expands on and uncovers many current issues relevant to administrative ethics. He presents a design approach to administrative ethics, emphasizing the connection between decision making and actual practice within an organization. Cooper offers new insight on postmodernism, explaining how the problems organizations now face have been intensified by postmodern conditions, and describes the relationship between ethics and the emerging principal-agent theory. The new edition also features a large number of up-to-date case studies and examples. The theoretical framework presented in this powerful resource is clearly grounded in practice. Featured techniques help managers consider all the factors involved in a decision, ensuring that they balance professional, personal, and organizational values. The case studies and examples in this edition illustrate the techniques that work and those that don't.
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The Responsible Administrator: An Approach to Ethics for the Administrative Role, 4th Edition |
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Character Above All: Ten Presidents from FDR to George Bush
by Robert
A. Wilson (Editor) 1995 (Simon and Schuster)
This book is a way to focus more on the character of those seeking to reach the height of American political ambition. The insights of the historians, biographers and journalists focus attention on presidential character and its impact on the creation of trust and leadership.
Character Above All: Ten Presidents from FDR to George Bush |
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Managing By Values
by Ken
Blanchard, Michael
O'Connor
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Based on over twenty-five years of research and application, Managing by Values provides a practical game plan for defining, clarifying, and communicating an organization's values and insuring that it's practices are in line with those values throughout the organization. |
Managing By Values |
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Articles |
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The P/E Ratio That Really Counts
Carole L. Jurkiewicz, Ph.D. and Roger G. Brown, Ph.D., Department of Political Science, University of North Carolina at Charlotte. Journal of Power and Ethics: An Interdisciplinary Review. 2000 (1), 3.
While the differences in decision making between effective and ineffective leaders is usually clear in hindsight, predicting effectiveness in advance of assigning broad authority is more essential than ever; the costs of removing ineffective leaders is skyrocketing, as are the costs to the organization of executive mistakes. To be effective today, leaders must compete for survival and success while at the same time maintaining high standards of fiscal, social, and personal trust. Superceding financial concerns, it's the P/E (Power/Ethics) ratio that really counts. This study employs the Mach V measure of power motive and the DIT measure of level of ethical reasoning to predict executive effectiveness. The results suggest such predictions can be made with high levels of confidence. The implications for enhancing leader and organizational effectiveness are highlighted.
http://spaef.com/JPE_PUB/1_3/v1n3_jurkiewicz.html |
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The Ethical Dimension
of Leadership in the Programmes of Total Quality Management
Ginés Santiago Marco Perles Department of Moral and Political Philosophy,
University of Valencia, 30 Blasco Ibañez Avenue, 46020 Valencia, Spain
E-mail: gines.marco@uv.es
Total Quality Management (TQM) is an overall management philosophy that includes a set of principles whose application is increasing. In fact, the business world and public institutions, such as hospitals, universities or city councils, are implementing quality programs. However, despite the wide diffusion of TQM, the success rate of this type of initiative is limited and the results, heterogeneous. Academics and professionals are therefore trying to identify the keys that explain the success or failure of this kind of initiative. Different explanations have been given, but most of the literature agrees that managerial commitment, implication and leadership are indispensable elements in a successful implementation of TQM.
Journal of Business Ethics, 39 (1-2): 59-66, August 2002
http://www.kluweronline.com/issn/0167-4544/current |
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TRENDS in 20th Century United States Government Ethics
by Steven Cohen and William B. Eimicke, School of International and Public Affairs
Columbia University - Draft: February 19, 1998
As the twentieth century comes to a close, ethics is returning to the public sector reform agenda. Just as it was at the turn of this century, the current focus is on the administrative branch of government. Then, as now, scandals involving elected officials prompted the reform initiatives. However, today there is far less consensus on the most appropriate elements of the reform agenda, perhaps reflecting a century of less than successful ethically-driven reforms.
This paper provides a broad overview of what we see as five distinct eras of ethics reform in this century and a current debate that may well emerge as the initial reform agenda of the new millennium.
TRENDS in 20th Century United States Government Ethics |
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Ethics in Leadership
by Stephen F. Hallam, Dean, College of Business Administration, the University of Akron, Akron, Ohio
The recent unethical behavior of some CEOs has prompted a national, perhaps international, financial crisis. In a matter of days, many private investors have seen their life savings evaporate. People are saying they can no longer trust business. Money, that until recently was pouring into American businesses from abroad, is now going elsewhere threatening the very viability of our financial markets. In terms of the impact upon our financial lives, this loss of trust has the potential to deal us a harder blow than the terrorist attack of 9-11 or even the bombing of Pearl Harbor. This attack is coming from the inside; inside our country and inside ourselves. It is an attack upon trust, the very foundation of our financial system.
The Chairman of the Federal Reserve System, Alan Greenspan, has called it, "Infectious Greed. " President Bush has called for calm and is repeatedly saying, "The fundamentals of our economy are sound." They are clearly addressing a crisis of leadership, especially a crisis of ethical business leadership. What are our nation's business schools doing about this crisis and what more should they do?
http://www3.uakron.edu/cba/lead/ethics.pdf |
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Virtue Ethics and Servant Leadership
By Mary
Sue Brookshire, M.Div. Program Associate, Ethics
and Servant Leadership
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In recent years, servant leadership has become an increasingly popular approach in the corporate world. Companies such as Whole Foods Market, The Container Store, and Southwest Airlines have adopted its principles. Fortune Magazine dedicates an issue each year to "The 100 Best Companies to Work For in America," and many of those in the top ten utilize the practices of servant leadership. |
Virtue Ethics and Servant Leadership |
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Servant Leadership Defiled: Reflections On Barbara Ehrenreich's Nickel And Dimed
By C. Melissa Snarr PhD (candidate), Director, Ethics
and Servant Leadership
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In 1998, Barbara
Ehrenreich decided to join the millions of Americans who work
full-time and earn poverty-level wages. Ehrenreich, a nationally
renowned writer who contributes to The New York Times,
Time, and The New Republic, wanted to cover
the impact of welfare reform by immersing herself in the world
of the working poor in the United States. She and her editor
openly wondered how anyone could survive, let alone prosper,
on six to seven dollars an hour. He challenged her to find out.
So began a yearlong journey, during which Ehrenreich left her
home, took the cheapest lodgings she could find, and accepted
whatever jobs she was offered as an inexperienced homemaker
returning to the workforce. |
Servant Leadership Defiled: Reflections On Barbara Ehrenreich's Nickel And Dimed |
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The Ethics of Supervision
Frank J. Navran and Jerry Brown - Ethics Resource Center 1992
There are several ethics traps all supervisors must face sooner or later - Everybody else does it; 'Fairness' equals 'sameness' (if I let you, then I have to let everybody); and, The exemplary employee. There are several ethics traps all supervisors must face sooner or later - Everybody else does it; "Fairness" equals "sameness" (if I let you, then I have to let everybody); and, The exemplary employee. Let's examine these briefly.
(Feeding the Hog by Frank J. Navran and Jerry Brown is shown as an excerpt from Chapter 7. - Ed.)
http://www.ethics.org/resources/article_detail.cfm?ID=23 |
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Why Ethics? Why Now?
Frank J. Navran - Ethics Resource Center 2002-05
During the early stages of such an ethics management project, the question is invariably asked (often by a senior level manager), "Why this emphasis on ethics, and why now?"
Over the years, a significant portion of The Ethics Resource Center's work has dealt with large scale ethics management projects. During the early stages of such a project, the question is invariably asked (often by a senior level manager), "Why this emphasis on ethics, and why now?" For every organization and every project there are specific and timely reasons why it is appropriate to pursue an ethics initiative. Out of all those reasons four common themes emerge.
http://www.ethics.org/resources/article_detail.cfm?ID=7 |
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Complete Guide to Ethics Management: An Ethics Toolkit for Managers
Carter McNamara, MBA, PhD
Free Management Library, Management Assistance Program for Non-Profits
20 pages
This free on-line guide was written as a straightforward tool with real-world advice for leaders and managers dealing with real-world issues in the workplace. It aims to fill what it considers a large void of practical, realistic ethics information for leaders and managers, whether nonprofit or for-profit. The author indicates the guidebook takes about two hours to read. It is provided free at the website below in order to make its contents accessible to organizations, particularly those with limited resources. The author invites feedback by e-mail, particularly from leaders and managers, so that the guidebook remains a useful resource to those charged with applying business ethics techniques in the workplace.
http://www.mapnp.org/library/ethics/ethxgde.htm |
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Research Bibliography: Ethics as a Leadership Issue
Ethics Resource Center
- Ethics Resource Center 1998
Research bibliography compiled
http://www.ethics.org/resources/article_detail.cfm?ID=42 |
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